Appearance
Withdrawal
The page section behind the file sections/withdrawal.liquid — the surface of the theme's ready-made withdrawal page. It renders your heading, introduction, and instructions, a set of optional helper cards, and an app-block area where you connect the form or app that actually receives withdrawal requests. The Withdrawal button in theme settings is what points shoppers at the page this section sits on.
Surfaces only. This section displays the text you write and hosts the form or app you connect. The theme does not process, validate, or record withdrawal requests, and nothing here makes any claim about legal compliance — you are responsible for confirming and meeting the legal obligations that apply to your store.
Behavior
- Every part renders only when filled: the heading (plain text, shown as the page's
h1), the Introduction and Instructions rich-text fields, and each helper card. All the wording is yours — the section ships no storefront copy of its own. - The theme's
page.withdrawaltemplate comes pre-configured with this section, example intro and instructions text, and all six helper blocks filled with example copy for you to edit or replace. - App blocks from installed apps — a Shopify Forms block, a returns/withdrawal app, or your own — render in a dedicated area below the helpers. This is where request handling lives, entirely outside the theme.
- While you work in the theme editor, a section with no blocks shows a short note ("Connect a form or app here to receive withdrawal requests"). It never renders on the live store — an unfinished page quietly shows nothing extra.
- The section can be added to any page-level template but not to the header or footer groups.
Section settings
| Setting | What it does |
|---|---|
| Color scheme | Colors the whole section from one scheme (default: Scheme 1). |
| Heading | The page heading. Optional. |
| Introduction | Rich text shown under the heading. Optional. |
| Instructions | A second rich-text area, for step-by-step guidance. Optional. |
Helper blocks
Six optional card types, each with the same two fields — a Heading and a rich-text Content body. A helper card renders only when its Content is filled; a heading alone shows nothing. On wider screens the cards arrange into two columns.
| Block | Typical use |
|---|---|
| Order number help | Where shoppers find their order number. |
| Email and address help | Which email or address details to include. |
| Policy links | Pointers to your returns / refund / withdrawal policy. |
| Contact and support | A direct-contact fallback besides the form. |
| What happens next | What shoppers should expect after sending a request. |
| Confirmation email note | A reminder to watch for your confirmation reply. |