Appearance
Promo Popup
A timed popup for discounts, announcements, or email capture. It appears after a short delay and can be dismissed by the visitor.
What it looks like
Here's the Promo Popup section alongside its settings in the theme editor. The left panel shows the settings you'll see in Customize, and the right shows the result on your storefront.
Storefront preview

Settings
| Setting | What it does |
|---|---|
| Color scheme | Picks which set of colors to use for the popup |
| Delay | How many seconds to wait before showing the popup |
| Frequency | How often the same visitor sees it — every visit, once per session, or once per week |
| Heading | The main text at the top of the popup |
| Text | A supporting message underneath the heading |
| Show newsletter signup | Adds an email input field so visitors can subscribe |
| Button label | What the button says |
| Button link | Where the button takes people when clicked |
| Image | An optional image alongside or behind the popup content |
| Exit intent | Triggers the popup when the visitor moves their mouse toward the browser close button |
Blocks
This section does not use blocks.
Tips
- Set the delay to at least 5 seconds. Popups that appear instantly frustrate visitors who haven't had a chance to see your store yet.
- Use "once per week" frequency so returning customers aren't annoyed. If they dismissed it once, they probably don't want to see it again tomorrow.