Appearance
FAQ
Accordion-style frequently asked questions. Each question expands to reveal its answer when clicked.
What it looks like
Here's the FAQ section alongside its settings in the theme editor. The left panel shows the settings you'll see in Customize, and the right shows the result on your storefront.
Storefront preview

Settings
| Setting | What it does |
|---|---|
| Color scheme | Picks which set of colors to use for this section |
| Heading | The title above the questions |
Blocks
Each question-answer pair is a block:
| Setting | What it does |
|---|---|
| Question | The question visitors see (they click it to expand) |
| Answer | The answer that appears below — you can use bold, links, and lists here |
Tips
- Keep answers short — 2–3 sentences. Link to a dedicated page for complex policies.
- Put your most-asked question first. The first question opens by default, giving visitors immediate value.
- Check your store analytics to identify common support topics and add those as FAQ entries.