Frequently Asked Questions

The 10 most common questions we hear from merchants. If your question isn't here, visit our support page.

How do I change my store's colors?

Open your theme editor: Online Store > Themes > Customize > Theme settings > Colors. You'll see four color schemes. Click any one to edit individual colors — background, text, buttons, and accents. Changes show up everywhere that scheme is used.

Here's what the color scheme picker looks like in the editor:

Theme editor — Color scheme picker

Color scheme

Click a dot to switch schemes. Click the pencil icon to edit colors.

For a full walkthrough, see Color Schemes.

How do I add a section to my homepage?

1. Open the theme editor and make sure you're on the Home page template.
2. Click Add section in the left sidebar.
3. Pick the section you want.
4. Configure its settings and hit Save.

You can drag sections up and down to reorder them. For more detail, see Homepage.

How do I switch presets?

Go to Online Store > Themes > Customize > Theme settings and select a different preset. Only your colors and fonts change — products, pages, menus, and section content all stay exactly where they are.

Take a look at what's available: Presets Overview.

Does Uisce work on mobile?

Yes. Every section, layout, and feature is fully responsive. Your store adapts to phones, tablets, and desktops automatically. You can preview the mobile layout in the editor by clicking the device icons at the top of the screen.

How do I turn on dark mode?

You don't have to — it works out of the box. Dark mode activates automatically based on your visitor's system setting. There's also a manual toggle in the header.

To customize your dark mode colors, edit Scheme 2 in your color settings. See Dark Mode.

How many languages does Uisce support?

50 languages are included and ready to go: Arabic, Bengali, Bulgarian, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, English, Estonian, Filipino, Finnish, French, French (Canada), German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Manx, Norwegian Bokmål, Norwegian Nynorsk, Persian, Polish, Portuguese (Brazil), Portuguese (Portugal), Romanian, Russian, Scottish Gaelic, Serbian, Slovak, Slovenian, Spanish, Spanish (Mexico), Swedish, Thai, Turkish, Ukrainian, Urdu, Vietnamese, and Welsh.

See Translations for details.

Does Uisce support right-to-left (RTL) languages?

Yes. RTL layout turns on automatically for Arabic, Hebrew, Persian, and Urdu. The entire layout mirrors — text direction, navigation, sidebar position, drawer sides. You don't need to configure anything.

See RTL.

Can I add my own CSS?

Yes. There's a global custom CSS field in Theme settings > Custom CSS. Many sections also have their own per-section CSS fields for targeted changes.

See Custom CSS.

How do I update the theme?

When an update is available, you'll see a notification in Online Store > Themes. Click Update to install it. Your customizations — content, color changes, custom CSS — are preserved. We recommend previewing the update before publishing it to your live store.

Where can I get help?

Visit our Support page. You'll find our help desk link, typical response times, and tips for writing a request that gets resolved quickly.